· 5 min
Business archive
Older Business stories
27 older stories, newest first. Showing 1–24. The latest are on the Business page.
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24 of 27 shown
· 5 min
Your vendor didn't change their bank details. Somebody else did.
· 5 min
A complaint call is the best sales call you'll get all week
· 6 min
How to fight a chargeback, and when to let it go
· 6 min
Rolling reserves, chargeback ratios and the numbers that bite
· 5 min
Your high-risk processing rate isn't your processing cost
· 6 min
How long a MATCH listing follows you, and how to get off it
· 5 min
Keep a second processor warm before you need one
· 6 min
Your processor just shut you off. Work the first six hours.
· 5 min
What your merchant agreement says about leaving
· 6 min
The four-digit number that decides how your business gets paid
· 6 min
What your processor means when it calls you high risk
· 6 min
Raising your prices after years of charging too little
· 6 min
Profitable and broke is a real place
· 6 min
Getting paid on time starts before you send the invoice
· 5 min
The first employee changes your job more than theirs
· 5 min
Nobody should be surprised on the day they get fired
· 5 min
Selling without the sales voice
· 6 min
Most late invoices are a process problem, not a people problem
· 6 min
Managing people who have been doing this longer than you
· 6 min
How a Profitable Business Runs Out of Money
· 5 min
Read your own profit and loss in ten minutes a month
· 6 min
What to file before your first employee starts
· 6 min
How to fire someone without wrecking them or your team