
How to complain so the thing actually gets fixed
The calm, specific, written way to get a refund, a repair or an apology — and the escalation ladder that works when the first person says no.
What to buy, what to skip, and what the cheaper one actually costs you.
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That’s every Gear story so far. Here’s more from related sections.
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Is your money actually in order?
Six questions. No email required, no sales pitch at the end.
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Does your wardrobe actually fit you?
Five questions, honestly answered, and a plan for the next two weeks.